Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Account Information: When you create an account, we collect your email address, name, and password.
• Newsletter Subscription: When you subscribe to our newsletter, we collect your email address and optionally your name.
• Purchase Information: When you make a purchase, we collect shipping address, billing information, and order details. Payment card information is processed securely by Stripe and is not stored on our servers.
• Contact Information: When you contact us through our contact form, we collect your name, email address, and message content.
• Comments and Reviews: When you leave comments or reviews on recipes or products, we collect the content you submit.

2. Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

• Device information (browser type, operating system)
• IP address and general location data
• Pages visited and time spent on our website
• Referring website or source

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our website and services
• Process transactions and send related information
• Send newsletters, recipes, and promotional content (with your consent)
• Respond to your comments, questions, and requests
• Monitor and analyze usage patterns to improve user experience
• Detect, prevent, and address technical issues or fraud
• Comply with legal obligations

4. Sharing of Information

We do not sell your personal information. We may share your information with third-party service providers who assist us in operating our website and conducting our business:

• Stripe: For secure payment processing
• Resend: For sending transactional and newsletter emails
• Cloudflare: For website hosting and security
• Pinterest: For sharing recipes to Pinterest (when you choose to connect your account)

These service providers are contractually obligated to protect your information and may only use it for the specific services they provide to us.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Keep you signed in to your account
• Remember your preferences and settings
• Understand how you interact with our website
• Maintain your shopping cart

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of certain features on our website.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When you delete your account or unsubscribe from our newsletter, we will delete or anonymize your information within a reasonable timeframe, unless we are required to retain it for legal purposes.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-out: Unsubscribe from marketing communications at any time using the unsubscribe link in our emails

To exercise these rights, please contact us using the information provided below.

9. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

10. Third-Party Links

Our website may contain links to third-party websites, including affiliate links to products we recommend. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from your country. We take appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

• Through our website contact form at proofpointbaking.com/contact
• By email at admin@proofpointbaking.com